Moderate alive chat

Moderating your live chat makes your community more welcoming and good for you. YouTube gives y'all tools to help prevent harassment and make everyone experience safe.

How to Moderate Live Chat on YouTube

Before your live chat

Become fix for your live conversation session by setting up these moderation tools. Some of these tools can be used during and afterward your live stream also.

Subscribers-only alive conversation

If eligible, y'all can make live chat only available to your subscribers, and you tin can specify how long viewers need to be subscribed. This setting tin can be changed before and during your live stream or Premiere.

When you turn on subscribers-only chat, your audience will be notified that information technology's turned on and how long they demand to be subscribed to send messages.

Dull style and subscribers-only chat can be turned on at the aforementioned fourth dimension. Members-merely conversation and subscribers-only chat tin't be turned on at the aforementioned fourth dimension.

To plow on subscribers-only chat:

  1. Go to Live Control Room.
  2. From your live stream, click Edit.
  3. Click Live chat.
  4. Under "Who tin send a message," select Subscribers.
  5. Optional: Choose how long viewers demand to exist subscribed before they can transport live chat letters.
  6. Click Save.

Note: If a viewer participates in a subscriber-only live chat, other viewers volition publicly run into they're subscribed to the channel.

Assign moderators

A moderator is someone you trust to aid build a positive, safe aqueduct feel for your community. A moderator helps review and manage comments people exit on a video or the messages participants send during a stream's live chat.

One time you assign a moderator, they'll stay a moderator until you unassign them, even if you lot start another live stream session.

We strongly recommend that you have at least one dedicated live chat moderator for loftier-traffic events.

Everyone who participates in a live chat tin report or cake another person. Moderators tin:

  • Delete letters. Deleting is a mode for you to remove any inappropriate or potentially abusive or offensive content. When you delete a message, it's permanently removed from the live conversation and its replay.
  • Put participants in time out. Time outs allow yous to temporarily prevent someone from sending messages in live chat. When you put someone in fourth dimension out, they won't exist able to send letters for 5 minutes.
  • Hide people from the channel. Hiding is often reserved for participants who ignore guidelines and warnings, and repeatedly send inappropriate messages. When you hide someone from the channel, their conversation messages and comments will no longer be visible to other viewers. YouTube doesn't notify the person that you've hidden them.

Review potentially inappropriate messages. Creators might choose to have YouTube'due south system hold potentially inappropriate conversation messages for review. Moderators can choose to show or hibernate each message.

From YouTube Studio

  1. Open YouTube Studio.
  2. From the left, click Settings and then Community.
  3. From the Automated Filters tab, click in the "Moderators" box.
  4. Blazon the proper name of the user y'all want to make a moderator.
  5. Click Save.

From your live chat feed

Select menu next to the username in chat and select Add together moderator.

Block messages containing certain words

Hold potentially inappropriate live chat messages for review

Yous can have YouTube hold potentially inappropriate live chat letters. If you lot opt in, live chat letters that our system identifies volition be held for review in the chat feed. You have the final decision whether to prove or hide these chat messages. No organisation is perfect, merely this feature can make it easier for you to moderate live chat messages on your live stream.

Plow "hold for review" on or off

  1. Go to YouTube Studio.
  2. From the left, tap Settings and then Community and then Defaults.
  3. Under "Messages in your alive chat," check or uncheck Concur potentially inappropriate chat messages for review.

Once you've turned on "hold for review," you can hide or show messages that YouTube holds.

  • If yous select Prove: conversation messages are displayed in the chat stream at the original fourth dimension they were entered.
  • If you select HIDE: conversation messages remain hidden from viewers.
  • If you have no action: conversation messages remain hidden from viewers.

Tiresome mode

Slow mode allows yous to limit how often each user tin comment by setting a time limit between comments. The channel owner, moderators, and YouTube aqueduct members are not limited.

Turn on in Live Control Room and then Streaming

  1. Create a live stream.
  2. Click Edit.
  3. Click Customization.
  4. Under "Message delay," bank check Slow way. Enter how long you desire participants to await between sending letters.

Members-only live chat

You tin can concord alive chats that are exclusively for your members. To turn on members-only live conversation on your computer:

  1. Sign in to YouTube Studio.
  2. At the top right, click CREATE and then Go alive .
  3. From the left, click Stream.
  4. Create a stream:
    1. To copy a previous stream: Select a previous stream and click Reuse settings.
    2. To create a new stream: Enter your stream's info and click Create stream.
  5. From the top right, click Edit.
  6. Under "Live chat," select Enable members-only conversation.
  7. Click Save.

Plow Live chat on or off

You can plow Alive chat on or off at any fourth dimension, fifty-fifty after the event has started.

From the top right, click Edit and then Live Chat and then Enable live chat.

During your live conversation

Moderate messages & viewers from the live chat feed

On desktop, hold downward 'ALT' / 'Option' on your keyboard to interruption the chat feed and indicate to messages. You'll meet options to:

  • Delete the message.
  • Place the user in fourth dimension out.
  • Hide the user from the chat bulletin feed or comments section on your channel.

 Tip: Moderators tin can acquire about a live chat participant by going directly to their channel.

  • On figurer: Hover over a message, click More , and then Get to aqueduct.
  • On mobile: Tap a message, and then Get to channel.

Hide or unhide a viewer from live chat

Hiding is often reserved for participants who ignore guidelines and warnings, and repeatedly send inappropriate messages. When you hide someone from the channel, their chat messages and comments will no longer be visible to other viewers. YouTube doesn't notify the person that you've hidden them.

From the alive chat feed

  1. From the live chat feed, observe a message from the viewer that you want to hide.
  2. Next to the message, click More and then Hibernate user.

From YouTube Studio

  1. Open YouTube Studio.
  2. From the left, click Settings and then Community.
  3. From the Automated Filters tab and then "Hidden users," type the proper name of the viewer you want to hide.
  4. To unhide a viewer, click the X side by side to their proper noun. They can at present go out comments and live conversation messages on your aqueduct.
  5. Click Save.

Note: This will besides hibernate the user from the comments. Users y'all take hidden volition be visible in Hidden Users in Community Settings.

Afterward your live chat

Live conversation replay

After a live stream has ended, Live conversation replay is available on all stream archives. This replays the chat alongside the stream exactly as it appeared when the stream was live. Live chat replay is turned on by default on all of your live streams.

To disable Live chat replay

  1. Go to youtube.com/my_videos.
  2. Click the Alive tab.
  3. Select a video.
  4. Click the More than options tab.
  5. Deselect the box side by side to "Allow Alive conversation replay."

View or delete your Live chat history

You lot can view Alive chats you've participated in during YouTube alive streams.

  1. Go to History.
  2. On the right of the page, click Alive conversation.
  3. Scroll down and find the live chat message. To delete it, hover over it and click X.

If y'all have sponsored chats or Super Chats, you can come across them also.

Note: Deleting a Super Chat message post-live stream will non result in a refund.

Note: Based on user reports, YouTube may disable Live chat on your video if the content of your stream or Live conversation is found to be violating our Community Guidelines.

Run into comments later on your stream has ended

Alive chat isn't available later on you live stream ends, but comments will evidence up beneath the video role player.

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